Privacy Policy

Bioneedle Drug Delivery is responsible for the processing of personal data. In this privacy statement we explain which personal data we process, for what purpose and how we protect your data.

Contact data:

Bioneedle Drug Delivery

Galileiweg 8

2333 BD Leiden

Personal data that we process

Bioneedle Drug Delivery processes your personal data when you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we can process:

  • First and last name;
  • address data;
  • phone number;
  • e-mail address.

Other data we process:

  • IP address;
  • location data;
  • information about your activities on our website;
  • other personal data that you actively provide in correspondence and by telephone.

Special personal data that we process

Data from persons under the age of 16. Our website and / or service does not intend to collect data from website visitors under the age of 16. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data from being collected from children without parental consent. If you are convinced that we have inadvertently collected personal information from a minor without this consent, please contact us and we will delete this information.

Bioneedle Drug Delivery processes your personal data for the following purposes:

  • To respond to your messages and emails.
  • To be able to call or e-mail you, if necessary, to carry out our services.
  • To send our newsletter.
  • To inform you about changes to our services and products.
  • Bioneedle Drug Delivery can analyze your behavior on the website in order to improve the website and to tailor the range of products and services to the preferences of our visitors.
  • Bioneedle Drug Delivery also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making

Under no circumstances does Bioneedle Drug Delivery make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without human intervention.

How long do we keep personal data

Bioneedle Drug Delivery does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. You can submit a request at any time to have your personal data deleted. This can be done by sending your request by post to Bioneedle Drug Delivery.

If a statutory minimum retention period applies, your data can only be deleted after the specified period.

Sharing of personal data with third parties

Bioneedle Drug Delivery only shares your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. These parties only have access to the data they need to carry out their assignment. We conclude an agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Bioneedle Drug Delivery remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Bioneedle Drug Delivery uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Information can be extracted from that text file.

Bioneedle Drug Delivery uses cookies with a technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered.

Analytical cookies always process your data anonymously. With information from these cookies, we can tailor the website to the preferences of our visitors. These are also used to optimize the website.

On your first visit to our website, we have already informed you about these cookies and asked permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies.

Note: If you disable cookies, certain content and functions may not be displayed.

In addition, you can also delete all information previously stored via the settings of your browser. When you do this, all preference settings will be lost. For an explanation, see:

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Bioneedle Drug Delivery.

You also have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send us a request for access, correction, deletion or data transfer of your personal data, as well as a request for cancellation of your consent or objection to the processing of your personal data in a letter to our postal address.

To ensure that the request has been made by you, we ask you to enclose a copy of your ID with the request. You may black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy.

We will respond to your request as soon as possible, but always within four weeks.

How we protect personal data

Bioneedle Drug Delivery takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

Your data is protected by modern online security systems. Your data is sent encrypted via a secure connection.

If you have the impression that your data is not properly secured or there are indications of abuse, please contact us.

Changes to this privacy statement

Bioneedle Drug Delivery may change this privacy statement. Therefore, consult the website regularly, the most recent version is always available.

Privacy statement March 2021